Question 1

What are credits and how do they work?

Accepted Answer

Credits are what you spend to generate videos with SongFromShorts. Each generation costs a set number of credits depending on duration and resolution. Subscription plans refresh your credits monthly. Credit packs are one-time purchases valid for 30 days.

Question 2

Do unused credits roll over?

Accepted Answer

Subscription credits reset at the end of each billing cycle and do not carry over. Credit pack credits expire 30 days after purchase. If you need more mid-cycle, you can buy a credit pack on top of your subscription.

Question 3

Can I switch plans or cancel anytime?

Accepted Answer

Yes. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle. You can cancel anytime and keep access until the current period ends.

Question 4

What is the difference between subscriptions and credit packs?

Accepted Answer

Subscriptions give you monthly credits at a lower per-credit cost, plus tier-specific perks like priority generation and higher resolution. Credit packs are one-time purchases for users who prefer pay-as-you-go flexibility.

Question 5

Is there a free plan?

Accepted Answer

Yes. Every new account gets 3 free credits to try SongFromShorts. No credit card required. The free tier includes all video styles and standard models at 1024px resolution.

Question 6

What is your refund policy?

Accepted Answer

AI generation credits are non-refundable once used. If a generation fails due to a system error, credits are automatically returned to your account. Contact support if you have billing issues.

Pay Per Use

Free

Starter

Pro

Business

SongFromShorts Pricing Questions

Pay Per Use

Free

Starter

Pro

Business

SongFromShorts Pricing Questions